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Error: "The Installation Failed" when installing KeyShot

During the installation process of KeyShot, the following error message appears - 'The Installation Failed'

Issue

The below error appears during KeyShot Installation on MacOS

Environment Details

  • KeyShot
    •  Any versions
  • Macintosh

Cause

  • Permissions for the KeyShot Studio folder are not set to Read/Write

Resolution

Update permissions for the KeyShot Studio folder to Read/Write.

  1. Browse to the Macintosh HD\Library\Application Support folder.

  2. Right-click the KeyShot folder and select “Get Info”.

  3. Scroll down to Sharing & Permissions and make sure all users have both Read & Write.

    Note: If you don't see your username in the list click the + and add your username, then give read and write permission.

  4. Click the settings button (gear icon) select “Apply to enclosed items” and confirm.

  5. Close the Get Info window.