---
title: KeyVR Connect Error May Occur on Older Versions
description: KeyVR Connect Error with older versions
---

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# KeyVR Connect Error May Occur on Older Versions

## If you are on KeyVR 2025.1 or older you will see a warning error when you try to use KeyVR Connect. 

### Issue

When trying to use KeyVR Connect with KeyVR 2025.1 or older, a warning error occurs:

"The server is running version 1.1.0, but your KeyShot Studio VR installation expects version 1.0.0. This could cause errors while using Connect"

![](https://support.keyshot.com/hs-fs/hubfs/undefined-May-05-2026-05-42-31-3236-PM.png?width=670&height=239&name=undefined-May-05-2026-05-42-31-3236-PM.png)

### Environment Details

- KeyVR 
    - 2025.1 and older

### Cause

- We have updated our KeyVR connect server. The server version is different now which will trigger the error. 

### Resolution

KeyVR connect will still work fine. To prevent the warning from occurring you can upgrade to KeyVR 2026.1. You can download the latest installer [here](https://account.keyshot.com/download). 

If you have any questions, you can submit a ticket via our [Support Portal](https://support.keyshot.com/tickets-view?offset=0&status=all&view=my_tickets&hsLang=en).

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