Issue
When trying to use KeyVR Connect with KeyVR 2025.1 or older, a warning error occurs:
"The server is running version 1.1.0, but your KeyShot Studio VR installation expects version 1.0.0. This could cause errors while using Connect"
Environment Details
- KeyVR
- 2025.1 and older
Cause
- We have updated our KeyVR connect server. The server version is different now which will trigger the error.
Resolution
KeyVR connect will still work fine. To prevent the warning from occurring you can upgrade to KeyVR 2026.1. You can download the latest installer here.
If you have any questions, you can submit a ticket via our Support Portal.