Error: "The subscription license code could not be verified" when trying to activate a Network Rendering code

Trying to activate the network rendering license code, but I get a License Code Not Found error.

Issue

When entering the Network Rendering subscription code in the Network Configurator tool, the following error occurs:

The subscription license code could not be verified. License not found (LICENSE_NOT_FOUND)

I am not able to proceed to activate the subscription key.

Environment Details

• KeyShot Network Rendering
  • 2023.1+

Cause

• The activation code field/Subscription license field is not usable for Network Rendering codes at the moment.

Resolution

1. Open up the Network Configurator on the manager machine.
2. Go to Manager Settings.
3. Select the 'License File' radio button and click the 'Register Key' button.
4. Fill out the remaining information to register the key.

If you are still unable to activate your Network Rendering, please generate a request file and submit a new ticket through our Customer Portal.