GPU Mode Not Updating Real-Time Display in KeyShot

Environment

• KeyShot Studio (11 and later)

• Windows 10 or Windows 11

• NVIDIA GPU

Issue

When enabling GPU mode in KeyShot, the real-time display does not update and appears frozen. The object’s orange outline moves independently when zooming or toggling, but the rendered view does not refresh. CPU mode may still work but performs poorly on heavy scenes.

Cause

This issue occurs when KeyShot is not set to use the dedicated NVIDIA GPU as the High Performance graphics processor in Windows Graphics Settings.

Resolution

Follow the steps below to set KeyShot to High Performance mode in Windows:

1. Open Windows Graphics Settings

   • Press Windows + I to open the Settings app.

   • Go to System > Display.

   • Scroll down and click Graphics.

2. Locate KeyShot Executable

   • Click Browse (or Add desktop app) and select the correct installation path:

     • Installed for current user only:

        

       %localappdata%\KeyShot\bin\keyshot.exe


     • Installed for all users:

        

       C:\Program Files\KeyShot\bin\keyshot.exe


   Note: KeyShot 2023 uses a folder named KeyShot12\bin\keyshot.exe.
   KeyShot 2024 and later versions use KeyShot Studio\bin\keyshot.exe.

3. Set to High Performance

   • Select KeyShot.exe from the list.

   • Click Options.

   • Under Graphics preference, select High Performance.

   • Click Save.

4. Restart KeyShot

   • Close KeyShot completely.

   • Reopen KeyShot and try GPU mode again.

Additional Information

If GPU mode is still not working after applying these settings, confirm that your NVIDIA drivers are fully up to date from the NVIDIA Driver Downloads page.

For further assistance, contact the KeyShot Technical Support team.