Incorrect DPI are seen when saving an image.
Issue
When the DPI is set to 300 exporting in .PSD format, it gets rendered out at 72 DPI. It appears identical to .PNG in the Queue, but the file properties differ.
Environment Details
- KeyShot
- Version 2023.2
Cause
- Product defect
Resolution
1. After you select the settings here and click Render:
2. When the render screen shows up, select the green check mark rather than the save button. This will save the file at the correct DPI.
Resolution
Download and install the latest version of KeyShot to fix the issue. For details on how to download, click here.
Status
- Defect ID: KEYS-29907 has been fixed on KeyShot 2023.3.