---
title: How to Activate KeyShot
description: This article details how to activate your KeyShot with the serial key
---

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# How to Activate KeyShot

## This article details how to activate your KeyShot with the serial key

### **Issue**

KeyShot product keys or serial codes that start with the letters H, P, E, N or Z, correspond to KeyShot HD, KeyShot Pro, KeyShot Educational, KeyShot Not-For-Resale, and KeyShot for Zbrush versions, respectively. All of these codes must be activated with the "stand-alone" instructions. Only KeyShot product keys or serial codes that start with the letter F correspond to KeyShot Floating and KeyShot Enterprise. F codes can be activated with the "floating" instructions.<https://help.keyshot.com/customer/en/portal/articles/2968094-activating-your-keyshot-upgrade-license>

**Note**: KeyShot 10 and prior have reached end-of-life and activation request process listed here will not work. Please check out the [product lifecycle roadmap](https://support.keyshot.com/en/knowledge-base/keyshot-product-life-cycle-roadmap?hsLang=en) for more information. 

If you are interested in upgrading to our latest version of KeyShot, please open a new ticket via our [customer portal](https://support.keyshot.com/_hcms/mem/login?hsLang=en) to reach out to support for this request.

### **Environment details**

- KeyShot 
    - Any version

### How to activate KeyShot with your product key:

The instructions below only apply to single-user, stand-alone licenses. To request a floating license, click here.

1\. Download and Install the KeyShot client.

- [Current KeyShot version](https://www.keyshot.com/resources/downloads/)
- [Previous versions of KeyShot](https://www.keyshot.com/resources/downloads/previous-versions/)

2\. Launch KeyShot and select Activate your license from the registration wizard.

![](https://support.keyshot.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction60000464335original5c7VJu0rYeKcCF-0m7yB3rN-4UIRkeKRAQ.png)

 

Note: If you are using KeyShot demo mode, then you may open the registration wizard from Help (Windows) or KeyShot (Mac) -\> Register License.

#### Windows

![](https://support.keyshot.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction60000464370originalb-ulQbarhvvzElbFxlUPdWGqEoJqsha28Q.png)

#### Mac

![](https://support.keyshot.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction60000464395originalJQ2i9rztWMMfl_8AmRMacRCLW6ScyWcn8g.png)

 

3\. Enter your information and click Next.

![](https://support.keyshot.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction60000464425originalAxgIL-oJXgmcXq06Kpc8RvC3CMJ7rrNyqQ.png)

 

4\. Enter your KeyShot serial code.

![](https://support.keyshot.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction60000464446original2JfE5gGaxRdCA0Qo6po3T6h1F4Pdk0ZC6Q.png)

 

5\. You'll be prompted for a KeyShotWeb serial code. Leave blank if you do not have a KeyShotXR code.

![](https://support.keyshot.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction60000464478originalWqEz2NPStKxInIZJ4bYiCoM6jp-mFGBJkg.png)

 

6\. Click Next and complete the registration.

![](https://support.keyshot.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction60000464485originalkVXtBiC34_5M0_ZYNMAdUFM3KUH108hzbQ.png)

 

If you cannot complete the registration, click Save Request File. Save the requested file to your computer and [contact support](https://support.keyshot.com/tickets-view?hsLang=en) for manual activation.

(NOTE: emailing **license@keyshot.com** is no longer monitored. Please use the Support Portal to reach support.)

 

![](https://support.keyshot.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction60000464487originalKGef49KaW-AyeKpx5yR8roxqKiPcCm3HRQ.png)

 

### How to send a license request for a stand-alone license:

1\. Download and Install KeyShot client.

- [Current KeyShot version](https://www.keyshot.com/resources/downloads/)
- [Previous versions of KeyShot](https://www.keyshot.com/resources/downloads/previous-versions/)

2\. Launch KeyShot and select Activate your license from the registration wizard. ![](https://support.keyshot.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction60000464559originalUhxkgbRaPxneOrECsvbwR3cXsl9QCldH4g.png)

 

If you are using KeyShot demo mode, then you may open the registration wizard from Help (Windows) or KeyShot (Mac) -\> Register License.

#### Windows

  ![](https://support.keyshot.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction60000464560original2fNdEe3s2rzQ1dwNLZEXkLsJLSUuvYfQuw.png)

#### Mac

  ![](https://support.keyshot.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction60000464562originalvi_3otcPVMGZ-hO4O74zZzFFsZi1c9WKmA.png)

 

3\. Enter your information and click Next. ![](https://support.keyshot.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction60000464566originalJGTcF3pNctKRuadrTPoXkbKhgDa2lj_u0A.png)

 

4\. Enter your KeyShot serial code. If you don't have a serial code and would like to request a trial, then you may enter LUXIONKEYSHOTTESTING in the Serial Code fields.

![](https://support.keyshot.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction60000464569original9df2O3MW-shiQV0TTZvOAXD5aerXTIuk9g.png)

 

5\. You may be prompted for a KeyShotXR serial code. Leave blank if you do not have a KeyShotXR code.

![](https://support.keyshot.com/hubfs/Knowledge%20Base%20Import/s3_amazonaws_comcdn_freshdesk_comdatahelpdeskattachmentsproduction60000464578original-l9RGh__v4Jb2SPaOAaG69kK-C7Nk-s94Q.png)

 

6\. Click the "Save request file" button to save the .txt file on your computer and [contact support](https://support.keyshot.com/tickets-view?hsLang=en) for manual activation.

(NOTE: emailing **license@keyshot.com** is no longer monitored. Please use the Support Portal to reach support.)

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