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      Failed to Fetch valid JSON

      Failed to Fetch valid JSON

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      When trying to access KeyShot using a subscription license, its possible to get the following error message:



      This generally points to a network security setting preventing access to the KeyShot servers.

      In this case, have a network administrator allow for access to:


      https://update10.luxion.com/ and https://proxy10a.luxion.com.


      Enable the endpoints:


      Once enabled, the computer will now have access to the server network and KeyShot should start as normal.


      If this does not work, please contact our team at support@luxion.com.

      A representative will look into this matter for you.