---
title: "FlexNet Licensing error -1,359. System Error: 2"
description: "If you are experiencing difficulties launching your KeyShot floating license and receive the error message "FlexNet Licensing error:-1,359. System Error: 2 No such file or directory," this article provides detailed instructions on how to resolve it."
---

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# FlexNet Licensing error -1,359. System Error: 2

## If you are experiencing difficulties launching your KeyShot floating license and receive the error message "FlexNet Licensing error:-1,359. System Error: 2 No such file or directory," this article provides detailed instructions on how to resolve it.

### Issue

When trying to start your KeyShot floating license and it will not launch, you can check the Server status and you will see "FlexNet Licensing error:-1,359.  System Error: 2 No such file or directory"

### **Environment details**

- KeyShot 
    - Any version

### **Resolution**

1. Open Luxion License Server software.
2. Stop Service if it's running.
3. Click on *License* folder button.
4. Delete all files in the License folder.
5. Open LMTOOLS and look for *Luxion License Service*.
6. Click on the *Config Services tab.*
7. Click on *Remove Service* making sure that Luxion License Server is the service selected*.*
8. Open Luxion License Server software.
9. Click on *Install License* tab.
10. Click on Install License and then select your KeyShot floating license.

If the License service still doesn't start then send us your Luxion Log file.

1. Start **Luxion License Server** software.
2. Go to **Install License** tab.
3. Click **License folder** button.
4. Send us the **LUXION.log** file located in the folder by submitting a new [license ticket](https://support.keyshot.com/tickets-view?offset=0&hsLang=en) request.

 

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