This article provides assistance in resolving HTTP Error Codes by utilizing the information presented in the table below
Issue
If users are reporting HTTP Error Codes please see the table below for more information
Environment Details
- KeyShot
- Any Version
- Any Version
Resolution
| Message | Description | Solution |
|---|---|---|
| 0 | No connection to the server, check Firewall and internet connection | |
| 401 Unauthorized | The requested page needs a username and password. | The user needs to log in to continue. |
| 403 Forbidden | Access is forbidden to the request page. | The Logged in user is not allowed to access the page, check the user's permissions. |