If you have a user that is reporting that network rendering is slower than local rendering, here are some things to consider
Issue:If a user is encountering slowness with network rendering in KeyShot, this article provides a guide for things to consider when troubleshooting
Environment Details:
- KeyShot | Network Rendering
- Any Version
Resolution:
GPU Driver Issues:
If a user is reporting that rendering is slower in KeyShot overall, it could indicate a problem with their GPU drivers. Ensure the user's GPU drivers are up to date by checking the official website of your GPU manufacturer and updating to the latest version.
Update KeyShot and Machines:
To prevent compatibility issues, ensure that both KeyShot and all machines involved in network rendering are running the latest software versions. Inform the user to regularly check for updates and apply them accordingly.
Reboot All Machines:
Before attempting network rendering again, ask the user to reboot all machines involved in the rendering process. This simple step can resolve temporary issues and optimize system performance.
Local GPU vs. Network Rendering GPU:
Have the user consider the capabilities of their local GPU compared to the GPUs used for network rendering. If their local machine has a stronger GPU, rendering locally might be faster. Network rendering distributes the rendering workload across multiple machines, and performance may vary depending on individual GPUs.
Network Rendering Efficiency:
It's essential to understand that network rendering isn't inherently faster than rendering locally. Network rendering excels in distributing rendering tasks across multiple machines. If the customer's focus is on a single image, be aware that it will be processed on one GPU at a time.
Submitting Your Scene for Testing:
If the user is still reporting slow network rendering times, ask the user to send us their scene for testing. We can collaborate with QA to assess rendering performance and investigate any potential issues. Please inform the user that any files shared with support/QA are for testing purposes only and will be deleted once testing is completed.