How to Resolve Inaccurate or Outdated Worker Hostnames in KeyShot Network Monitor

This article details what to do if your Worker Machine Hostnames are not updating in the network monitor application

Issue

While configuring your KeyShot Network Monitor, the hostnames of your worker computers in the "Worker Status" area may not display accurately.

Environment Details

  • KeyShot Network Monitor 
    •  Any Version

Resolution

To resolve this issue, update the hostnames on each Windows machine acting as a worker. Once the hostnames have been updated, restart the Network Monitor application. The names should then update correctly in the Worker Status area.

Additional Support

If you continue to experience difficulties or require further assistance, please don't hesitate to contact our support team for additional guidance and troubleshooting.