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Technical Support
Support-related issues with KeyShot.
- KeyShot Fails To Launch on Windows 11
- How to do a Fresh Install of KeyShot
- Error: "No geometry retrieved" "Error Code 7"
- New Cloud Library is Live!
- AI Shots not downloading or AI Engine not Starting
License Support
License-related support issues.
- How to activate a Subscription License in KeyShot Studio 2025.2+
- Error: "Failed to parse the JWT response. (error = 7)" when activating a KeyShot license
- Error: "Activation code has already been used" when activating a Subscription key
- Subscription & Billing Change
- KeyShot 2025.2 Activation Troubleshooting